Last updated: August 31, 2026

Processing Time

Orders are typically processed and packed within 1-3 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on the weight of your order and your delivery location. Estimated delivery times are provided by the selected carrier at checkout and are not guaranteed by ArchRivals Studios. We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

Order Tracking

All shipments include tracking information, which will be sent to the email address provided at checkout. Please allow up to 24 hours for tracking updates to appear after you receive your shipping confirmation.

International Orders

Buyers are responsible for any customs duties, taxes, or import fees imposed by their country. ArchRivals Studios is not responsible for delays caused by customs processing, and we cannot predict or control how long items will be held for inspection. By placing an international order, you agree to comply with all applicable customs regulations in your country.

Shipping Insurance

For high-value vintage, collectible, or fragile items, we strongly recommend selecting shipping insurance at checkout. If you would like signature confirmation or additional coverage on your shipment and do not see these options available, please contact us before completing your purchase to arrange it.

Lost or Stolen Packages

Once a package is marked "Delivered" by the carrier, ArchRivals Studios is not responsible for lost, stolen, or missing items. If your tracking shows "Delivered" but you have not received your order, please contact the carrier directly to file a claim. If you are concerned about package theft, we recommend selecting signature confirmation at checkout.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. If an order is returned to us due to an incorrect or incomplete address provided by the customer, you will be responsible for the cost of reshipping the order. If you notice an error in your shipping address after placing an order, please contact us immediately—we will do our best to correct it before the order ships, but we cannot guarantee changes can be made once processing has begun.