Return & Refund Policy
Last updated: August 31, 2026
Overview
We want you to be completely satisfied with your purchase. If you are not 100% satisfied with your order, we offer a straightforward return policy.
Returns (Eligibility)
You have 7 calendar days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
· Unused and in the same condition that you received it.
· In the original packaging with all tags attached.
· Accompanied by a receipt or proof of purchase.
Non-returnable items
Certain items are non-returnable, including:
· Perishable goods (cologne, perfume, etc.)
· Intimate or sanitary goods (underwear, socks, etc.)
· Gift cards
· Downloadable software or digital products
How to initiate a return
To start a return, please use our contact us form and provide us with your order number and reason for return. Do not send items back to us without first requesting a return, as we will provide you with the correct return address.
Return Shipping Costs
· If the return is due to a defective product or our error, we will cover the return shipping costs.
· If the return is due to a change of mind or wrong size, the return shipping costs will be deducted from your refund, or you will be responsible for paying for the shipping label.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, you will be automatically refunded via your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
No Exchanges
We do not offer direct exchanges. If you need a different item, size, or color, please return your original purchase for a refund and place a new order separately.
Damages, Issues & Fragile Goods
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
NOTICE REGARDING FRAGILE & CRUSHABLE ITEMS: Certain products sold on this Site are inherently susceptible to compression, denting, or structural compromise during transit (including but not limited to items with delicate packaging, thin-walled containers, and lightweight decorative goods). By purchasing these items, you assume the risk of transit damage. We do not accept returns, issue refunds, or provide replacements for items that arrive crushed or dented due to normal carrier handling. This exclusion does not apply if the item was visibly damaged prior to dispatch (which we document via pre-shipment photography).